Why Attend This Course

Because the fastest wins in sustainability don’t happen in boardrooms, they happen in daily operations. This course shows how functional teams can find cost savings, boost efficiency, and reduce environmental impact without waiting for HQ.

Imagine your boss says, “We need to cut costs, but we can’t cut headcount.” Instead, you find smarter ways to cut waste, reduce energy bills, and redesign how inventory is handled. And the savings? They speak for themselves.

This course gives you simple but powerful tools to rethink how you use materials, manage suppliers, reduce waste, and green your workflow — whether you're in retail, procurement, logistics, or administration.

Learning Outcomes

• Identify wasteful practices and high-impact sustainability opportunities in operations
• Apply the 5Rs (Refuse, Reduce, Reuse, Recycle, Repurpose) and Lean principles to optimise workflows
• Initiate quick-win sustainability improvements in your functional area
• Engage vendors and teams in greener procurement or delivery practices
• Report environmental and cost-saving results using simple tracking tools

Course Outline

• Sustainability at the Ground Level: Why It Starts with You 
• Identifying Environmental Impacts in Everyday Operations 
• Introduction to Lifecycle Thinking and Resource Mapping 
• The 5Rs Framework and LEAN for Sustainable Workflows 
• Energy, Water, and Waste Efficiency in Functional Roles 
• Tools for Basic Resource Auditing and Measurement 
• Greening Procurement and Vendor Engagement 
• Case Studies: Frontline-Led Sustainability Success Stories 
• Quick Wins: Budget-Friendly Actions That Show Results 
• Group Challenge: Redesign a Workflow for Sustainability 
• Communicating Operational Improvements to Management 
• Action Plan: Sustainability Initiatives from Your Role Onward 

Who Should Attend

• Frontline supervisors and team leaders in retail, logistics, and supply chain 
• Procurement, facilities, and admin professionals 
• Operations executives and support staff 
• Customer service teams managing physical and digital touchpoints 
• Anyone responsible for daily business processes and resource use

The Trainer

Raihan Husainni is a Sustainability and Leadership & Organisational Development Strategist with over two decades of cross-sector experience spanning government, business, and community sectors. He specialises in driving enterprise-wide Sustainability & Enterprise Strategy, ESG integration, Leadership & Organisational Development, Culture and Change Management, Transformations, and Education & Training.

He is a GRI Certified Sustainability Professional, a Social Value Impact Associate, and a SBACC Practising Management Consultant (ESG), Raihan brings deep expertise in Sustainability Strategy Development, Sustainability Reporting, Impact Measurement & Management, and Stakeholder Engagement. His consultancy work includes developing Strategies, Action plans, Playbook and Reports for SMEs and Public Sector agencies, with notable projects such as leading the development of the Sustainability Playbook for the Mosque Sector for MUIS (Islamic Religious Council of Singapore).